intelligencesupport

Search overview

Search shows where a brand stands on Google and in AI assistants. Learn its pages, the brand settings it needs, markets, roles and data costs.

For
Marketing and SEO teams
Updated

Search tells you where a brand stands when people look for what it sells. It has two halves. SEO covers Google Search: the keywords you want to rank for and who beats you on them, plus the ones you’re missing entirely. GEO covers AI Search: whether assistants such as ChatGPT, Gemini, Perplexity and Google’s AI Overview name your brand or someone else.

Where everything is

Open Search in the left menu and you’ll find two entries, SEO and GEO. Once you’re in, a dark band across the top of the page repeats them as a switch, with the pages of the current area beside it.

The Search band on the Keywords page, with SEO and GEO on the left and the three SEO pages next to them
The Search band on the Keywords page, with SEO and GEO on the left and the three SEO pages next to them
AreaPageWhat it answers
SEOKeywordsWhat you want to rank for, grouped by topic, with your Google position today
SEOCompetitorsWho holds the top 10 Google spots for each keyword group
SEOKeyword GapKeywords your competitors rank for and you don’t
GEOAI Search (GEO), five tabsWhether AI assistants mention and cite the brand, and who they name instead

The five GEO tabs are AI Visibility, Ask the AIs, AI Volume, Who AI Trusts and Trends. They sit on a single page and switch without reloading.

The Search band on the GEO page, with its five tabs from AI Visibility to Trends
The Search band on the GEO page, with its five tabs from AI Visibility to Trends

Every Search page has a How this page works note on the band. Open it for a short reminder of what the numbers mean.

New to the module? Start with Keywords. Competitor reports read that list, and so does the AI Volume tab.

One brand at a time

Search always reads for the brand picked in the header. Switch brands and everything on the page switches too, because each brand keeps its own data.

You only see brands you have access to. The same rule applies to the numbers: a person without access to a brand can’t read its rankings or AI results. See Brands for how access works.

Three switches decide whether you see an area. Your organization needs the Search capability (see Capabilities and modules). The brand needs the area turned on: a brand can have SEO on and GEO off. And your role needs access to it, through the Google Search (SEO) and AI Search areas of the roles grid. When an area is off for the active brand, its entry disappears from the menu and from the band.

What Search needs from the brand

Search takes four things from the brand’s settings, all set by an admin on the Brands page (Brands administration walks through it).

Brand settingWhat Search does with it
WebsiteYour Google rank is the position of this site. Keyword Gap compares against it. GEO pre-fills it as your domain.
MarketsThe countries you can check ranks in. The first market is the default one.
LanguagesThe languages offered for Keyword Gap and used by GEO. The first language is the default one.
Keyword clustersThe topic groups a keyword can be filed under.

Without a website, rank refreshes stop with “This brand has no website set to rank against.” Without markets, Search falls back to the United States. Without languages, it falls back to English.

Markets and languages, page by page

Country and language don’t work the same way on every page.

PageCountryLanguage
Keywords (ranks)The market you pick in the toolbar, from the brand’s marketsEach keyword’s own language
Keyword GapThe brand’s first marketThe language you pick, from the brand’s languages
GEO: AI Visibility, AI Volume, Who AI Trusts, TrendsThe brand’s first marketThe language you pick if the brand works in it, otherwise the brand’s first language
GEO: Ask the AIsSet by the Market list (United States or France)English for the United States, French for France

Important: On the GEO tabs other than Ask the AIs, the Market list reads “United States · EN” or “France · FR”, but only the language applies. The country is always the brand’s first market. To check France, make France the brand’s first market.

Who can do what

These are the default rules. An admin can change them for a whole role or for one person, as Roles and rights explains.

ActionViewerEditorBrand managerAdmin
Read keywords, ranks, reports and saved resultsYesYesYesYes
Add, edit, duplicate or delete keywordsNoYesYesYes
Refresh ranks, run Keyword Gap, run GEO checksNoYesYesYes
Generate a conquest strategyNoYesYesYes
Initialize with AI (build a keyword list from the website)NoNoYesYes
Pin or remove competitors on a keyword groupNoNoNoYes

Viewers still see some of the run buttons. Clicking one returns “Your role (viewer) is read-only.”

What data refreshes cost

If you read one section before running anything, make it this one.

Nothing on these pages refreshes by itself. Every number on screen came from a run someone started, which bought live search data, an AI answer, or both, paid from your credits. See Credits and costs.

RunWhat it buysWhere you see the cost
Rank or Rank all (Keywords)One live Google lookup per keyword“Last rank refresh” line in the Keywords toolbar
Initialize with AIOne AI analysis, then a first rankingOn the proposal screen, then on the final screen
Find the gapOne data call per competitorYour usage log
GEO checksLive AI data, from one call to a few per check (see AI Search (GEO))On each answer card for Ask the AIs and AI search results; your usage log for the rest
Conquest strategy (SEO or GEO)One AI analysisUnder the strategy, with the model name and date

Search runs don’t quote a price before you click, apart from the model list in Initialize with AI. The cost shows up once the run is done, in the places listed above.

Before a run starts, the app checks your credits and spending caps. If they can’t cover it, the run doesn’t start and the message tells you why. A run that starts under the cap is allowed to finish, even if it crosses the cap on the way. Your usage log keeps the line-by-line record.

Agents that watch Search data spend credits on their own schedule. The AI visibility watcher, for one, buys a data call on each pass.

Runs keep going when you leave

You don’t have to wait on the page. Rank refreshes, competitor refreshes and SEO conquest strategies go into a queue on the server and run one at a time, oldest first. Keyword Gap and GEO runs save their results as soon as they finish. The Activity widget in the header follows the longer ones. See Activity.

One exception: Initialize with AI on the Keywords page runs in your open window, from the analysis through the first ranking. Keep the window open until the last screen.

Search data elsewhere in the app

  • Ask Intelligence can read your keywords, rankings, competitor reports and AI visibility results, with the same SEO and GEO access you have here. You can leave Search out of a conversation from the Data included panel.
  • Two agents watch this data: the Search rankings watcher checks rank movements about once a day, and the AI visibility watcher compares your GEO results about every two days. See Agents.
  • The Articles workspace can start from a keyword cluster. See Articles from search data.

Good to know

  • SEO or GEO is missing from my menu. One of the three switches described under One brand at a time is off. Ask an admin.
  • A page is empty. Check the brand in the header first. Each brand has its own data.
  • The No brand workspace. It has no website, so rank refreshes and Keyword Gap can’t run there. Pick a real brand in the header.