Help center
How can we help?
Every module, setting and option of Intelligence by BearingBridge, explained step by step. Start with the product concepts, or search for the screen you're on.
Most read
- What is IntelligenceA map of Intelligence by BearingBridge: organizations, brands, the eight capabilities, shared AI tools, billing and admin, and how every part of the app connects.
- OrganizationsYour organization is the workspace that owns brands, people, projects and shared credits. Learn how personal organizations work, how people join and who controls settings.
- BrandsA brand is a website and its markets, languages, voice and team. Learn what it holds, how the picker works and who sees each brand.
- Sign in and securitySign in with your password, confirm the 6-digit code your organization may email you, manage trusted browsers, reset a forgotten password and sign out safely.
- Buy creditsBuy credits for your account or organization, from $10 to $1,000, by card, Alipay or WeChat Pay, with a promotional code if you have one.
- Ask IntelligenceAsk Intelligence answers your questions from the data you can see in the app, lists what it read, and shows what each answer cost you.
Start here
- Product concepts10 articles
Organizations, brands, modules, roles, credits and models: the ideas every other article builds on.
- Getting started5 articles
Create your account, sign in, find your way around and take your first steps.
Modules
- Business Intelligence4 articles
Your dashboards, and the Feeds reader every account has, the first screens you see after signing in.
- Brand Content9 articles
Brand foundations, texts, articles, images and videos written and made in your brand voice.
- Social10 articles
Plan, write, validate and publish posts on LinkedIn, Instagram, Facebook, TikTok and X.
- Sales7 articles
The CRM pipeline, clients, contacts and suppliers, and Revenue Follow Up.
- Search6 articles
Where your brand shows up on Google and in AI assistants, and who ranks instead of you.
- Project Management4 articles
The shared board, projects, your own tasks and reminders.
- Ads6 articles
Google Ads and LinkedIn Ads: keywords, campaigns and performance.
- Service Desk6 articles
AI answer desks trained on your knowledge base, on a public page or inside your website.
Shared tools
- Ask Intelligence4 articles
Ask questions about your own data in plain language, with the sources shown.
- AI Agents5 articles
Agents that watch, analyze and report on a schedule, and the custom agents you build.
- Skills and formats4 articles
Reusable instructions that shape every text the product writes for you.
- Playground1 article
Talk to any offered AI model directly, with your files and your skills.
- Assets Library3 articles
Every file you upload and everything the product makes for you, in folders.
- Validation1 article
Send a text, image, video or post to a colleague for approval before it goes out.
Account and money
- Your account5 articles
Your profile, password, date and time, language, theme, emails and personal connections.
- Billing and payment7 articles
Prepaid credits, payment methods, automatic top-up, invoices and the usage log.
Administration
- Administration9 articles
For admins: the organization, users and rights, brands, capabilities, credits, connections and models.
- Partner program4 articles
For commercial partners: leads, invitations and commissions.
Help
- Help and troubleshooting8 articles
Answers to common questions, fixes for common problems and how to reach us.